CCM Update: Screenings Workflow

We've created a Screenings Workflow for staff to complete or update all screenings for patients with an incomplete screening survey. Learn More About Our Workflows Here

Feature Update: Charm and Athena EHR patient import

We have exciting news! You can now import patients from Charm and Athena to CCN with just a few clicks. Importing with Charm: Importing with Athena:

Audit Readiness Report

We noticed a client spending hours before every audit manually checking which patients had missing insurance info, unsigned consents, or incomplete medication lists. So we built a tool that does it for them automatically. The Problem We Kept Seeing One of our clients was spending hours before every quarterly review

Notes Component Redesign

📝 Notes Component Redesign What changed and why — a walkthrough of every update to the patient notes experience. PR #1529 1Quick Notes — Faster to find your templated notes Templated notes were hidden inside a dropdown — staff had to open it, scroll through options, and select one. Now they're visible

Staff Activity Report

Program directors kept asking the same question: “What is my team actually doing all day?” They had patient data but no visibility into staff productivity. So we built a hub that tracks every staff member across RPM, CCM, and PCM — with charts for everything. The Question We Kept Hearing A

CCN Health Integrates Abbott FreeStyle Libre 3 CGM

CCN Health now integrates with Abbott's FreeStyle Libre 3 CGM via the LibreView cloud API, enabling 1,440 daily glucose readings, 14-day sensor wear, and automated RPM compliance tracking for diabetes programs. CCN Health Adds Abbott FreeStyle Libre 3 Continuous Glucose Monitoring We're integrated with

New Facility Report

We have a new report available for accounts with an overview and summary of total patients monitored, vitals collected, and total notes. You can download the report from the Admin View > Accounts Overview > Pick an Account > Documents > Facility Summary. Monthly Readings Report - Watch Video

New Vitals Report

A comprehensive vitals report view is available from the Patients' Vitals menu. All Readings displays a summary and averages for all readings. A distribution chart displays In Range, Low, and High readings, along with a list of all vitals ordered by date. The report can be downloaded, and the

New Monthly Readings Report

We have a new Accounts report that displays an overview and summary of total patients monitored, vitals collected and total notes. You can download the report from the Admin View > Accounts Overview > Pick an Account > Documents.

Side Navigation Menu Update

We’ve updated our side navigation menu to be more efficient with space!  The 2 changes are: 1. You can switch accounts by clicking on the account name.  2. The logout and user settings are now located at the bottom of the side navigation and can be accessed by clicking

New Staff Activity Reports and All Patients Report update

The new Admin View> Overview Reports > Staff Activity Reports tracks daily and monthly monitoring sessions and notes for RPM, CCM, and PCM programs. This is a great tool to track KPIs towards program compliance. The Admin View > Overview Reports >All Patients report now includes CCM and

Feature Updates: Editing a Status and Clearing the Dexcom Needs Reconnection queue

Patient statuses can be edited from the Admin View under Statuses. The new status will backfill and change across all patients that had the previous status assigned.  We've updated the Dexcom reconnection alert feature to include the option to delete an alert from the queue for deactivated CGM

Partnership Success: DiaSante, CCN Health, and The Manette Clinic

Program highlights: ‍ * 90+% patient compliance in taking >= 16 days of device readings for two consecutive years.  Industry average 70%. * CPT 99454 - $43/patient/month national average * Patient calls were conducted with 100% of patients engaged in monthly phone calls * CPT 99457 $48/patient/month national average * 10+% of patients

Improved Audit Report With Event Log

We’re pleased to introduce a straightforward but impactful enhancement to our platform. To help you track events and actions more effectively, we’ve redesigned our Audit Report to include a new Event Log. This feature displays all captured vitals and recorded actions daily, providing clearer insights and better visibility

Exciting News: Launch of New Care Programs to Improve Patient Outcomes and Workflow Efficiency while Increasing Revenue!

We are thrilled to announce our new care programs: CCM (Chronic Care Management), PCM (Principal Care Management), RTM (Remote Therapeutic Management), and BHI (Behavioral Health Integration). Our mission is to empower our users to streamline workflows and improve patient care by identifying structured actions that drive better health outcomes and

New features: New Medications Section and Account Notes

A new and simplified Medications section is now available across our RPM, CCM, PCM, BHI, and RTM programs. You can now save Account Notes from the Admin View. On Accounts Overview, click Edit Info and fill in the Notes section with any relevant information about the account, for example, a

Reading Settings Update: Applying Threshold Updates to All Patients

We’ve updated how our reading settings thresholds work and are applied to each account.  Before this update, the updated reading settings thresholds were applied to new patients. Now you have the option to Update All Patients, overriding any patient-specific thresholds with the new parameters.  Key Changes: * Previously, the

Selecting a Provider for the Automated Out-of-Range Alerts

We love building advanced workflows and noticed that patient populations with multiple providers were receiving too many alerts and needed the ability to filter notifications alerts by provider. Our engineering team scoped the problem and built a feature that allows you to select a provider and notify a specific email

New Weekly All Patient Automated Report with Readings

We’ve created a new automated report that delivers a comprehensive weekly All Patient Readings Report to your email. The report summarizes all patient vitals in one simple report that can be set up per account or facility.  To set up the automated reports follow these steps: Step 1. Select

Integrating ALIS with CCN Health Remote Patient Monitoring

Integrate ALIS with CCN Health Remote Patient Monitoring

Integrating CCN Health RPM with Athena Health

Integrate CCN Health Remote Patient Monitoring with Athena Health EHR

Integrating PointClickCare with CCN Health RPM

Integrate PointClickCare CCN Health Remote Patient Monitoring (RPM)

Best RPM Devices 2024

Comparing the top RPM devices 2024

Device Status Filter

We've updated the device status column to include a filter for the following statuses: 1. Assigned: Patients with one or more devices assigned. 2. None: Patients without a device assigned. 3. Needs Reading: Patients with a device assigned who haven't taken a reading. To apply a