We have a new Accounts report that displays an overview and summary of total patients monitored, vitals collected and total notes. You can download the report from the Admin View > Accounts Overview > Pick an Account > Documents.
We’ve updated our side navigation menu to be more efficient with space! The 2 changes are: 1. You can switch accounts by clicking on the account name. 2. The logout and user settings are now located at the bottom of the side navigation and can be accessed by clicking
Changelog
The new Admin View> Overview Reports > Staff Activity Reports tracks daily and monthly monitoring sessions and notes for RPM, CCM, and PCM programs. This is a great tool to track KPIs towards program compliance. The Admin View > Overview Reports >All Patients report now includes CCM and
Patient statuses can be edited from the Admin View under Statuses. The new status will backfill and change across all patients that had the previous status assigned. We've updated the Dexcom reconnection alert feature to include the option to delete an alert from the queue for deactivated CGM
Program highlights: * 90+% patient compliance in taking >= 16 days of device readings for two consecutive years. Industry average 70%. * CPT 99454 - $43/patient/month national average * Patient calls were conducted with 100% of patients engaged in monthly phone calls * CPT 99457 $48/patient/month national average * 10+% of
We’re pleased to introduce a straightforward but impactful enhancement to our platform. To help you track events and actions more effectively, we’ve redesigned our Audit Report to include a new Event Log. This feature displays all captured vitals and recorded actions daily, providing clearer insights and better visibility
We are thrilled to announce our new care programs: CCM (Chronic Care Management), PCM (Principal Care Management), RTM (Remote Therapeutic Management), and BHI (Behavioral Health Integration). Our mission is to empower our users to streamline workflows and improve patient care by identifying structured actions that drive better health outcomes and
A new and simplified Medications section is now available across our RPM, CCM, PCM, BHI, and RTM programs. You can now save Account Notes from the Admin View. On Accounts Overview, click Edit Info and fill in the Notes section with any relevant information about the account, for example, a
We’ve updated how our reading settings thresholds work and are applied to each account. Before this update, the updated reading settings thresholds were applied to new patients. Now you have the option to Update All Patients, overriding any patient-specific thresholds with the new parameters. Key Changes: * Previously, the threshold
We love building advanced workflows and noticed that patient populations with multiple providers were receiving too many alerts and needed the ability to filter notifications alerts by provider. Our engineering team scoped the problem and built a feature that allows you to select a provider and notify a specific email
We’ve created a new automated report that delivers a comprehensive weekly All Patient Readings Report to your email. The report summarizes all patient vitals in one simple report that can be set up per account or facility. To set up the automated reports follow these steps: Step 1. Select
We've updated the device status column to include a filter for the following statuses: 1. Assigned: Patients with one or more devices assigned. 2. None: Patients without a device assigned. 3. Needs Reading: Patients with a device assigned who haven't taken a reading. To apply a