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We’re excited to share a new feature that will show sticky notes in the patient’s profile, out-of-range queue, and onboarding queue so your staff can keep important notes in mind while communicating and managing patients in CCN. All you have to do is add or update
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Our latest feature update lets you add a note to your orders, for example, requesting a large cuff or extra test strips. Our fulfillment team will process the order considering the notes. Simply place an order to a patient or a practice, and you’ll see the order note section
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Our latest feature is for reporting on your accounts patient compliance that considers clinics or facilities under the parent organization. The report will show how many patients are compliant for 15+ days of readings within a month’s period. 1. Click on Admin View then Overview Reports on the main
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A Clinical Only user staff position that hides billing and financial information on the dashboard is now live! New and existing staff members can be modified to Clinical Only under the Staff menu. Here's what the dashboard looks like for Clinical Only users:
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We’re excited to share with you our new patient search tool that is now live on the dashboard view! Simply click on Tools and type the patients last name and search.
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Our newest development allows to include a reason for deactivating a patient. The reason will be saved and will be visible on the billing report. Simply click on the patient to deactivate and then on Settings. Click on Deactivate and type the reason for deactivation that will be visible on
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We love building new reports and creating new ways of sharing data collected in our platform. Our newest series of reports are our Population Health Reports that are divided in 3 sections: 1. Our Population Averages Report will display the average of all patient vitals across the entire patient population
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We have an update on our Dexcom Integration. Occasionally, patients can be disconnected by Dexcom due to a change in the patient’s username or password. On the Patient dashboard, you’ll find a list of patients that need to be reconnected to Dexcom by following the same process to
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Our last development is the Charm bidirectional SMS feature that uses Charm’s SMS capabilities and integrates into the patient’s profile while displaying messages on CCN and in Charm. Here’s a short video of how it works:
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We’re always looking for ways to simplify your workflow, and we’re thrilled to introduce our latest update. Now, you can directly download Vitals and Billing reports from a patient’s dashboard! Let’s walk you through it. 1. Navigate to ‘Patients’ in the main menu, and select a
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CCNs platform is all about improving efficiency through time savings. Now you can quickly see device orders for specific patients on the onboarding workflow without needing to navigate to the orders view. This is really useful for care team members reaching out to newly enrolled patients as they have a
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It’s the simple things in life (and technology) that make all the difference. The majority of patients enrolled in an RPM program are monitoring one vital sign – blood pressure, blood glucose, weight, oxygen saturation, or temperature. While we do have simple reports to show multiple patient vitals in one