Staff Activity Report
Program directors kept asking the same question: “What is my team actually doing all day?” They had patient data but no visibility into staff productivity. So we built a hub that tracks every staff member across RPM, CCM, and PCM — with charts for everything.
The Question We Kept Hearing
A program director running RPM and CCM simultaneously told us they had no idea how their six-person team was splitting time between programs. They could see patient data just fine — but when it came to staff productivity, they were guessing.
Monthly reviews meant pulling data from multiple screens, copying numbers into spreadsheets, and trying to figure out who was handling alerts, who was writing notes, and whether the team was keeping up with two-way communications for CCM billing.
We built the Staff Activity Report to answer all of it in one place. Pick a program — RPM, CCM, or PCM — and you get every staff member's monitoring time, notes, communications, and alert resolution metrics. Compare performance, track daily patterns, and drill into activity breakdowns with seven different chart types.
