Changelog

New Patient Search Tool

We’re excited to share with you our new patient search tool that is now live on the dashboard view! Simply click on Tools and type the patients last name and search.

Changelog

Statuses: Reasons for Deactivating and Pausing a patient

Our newest development allows to include a reason for deactivating a patient. The reason will be saved and will be visible on the billing report. Simply click on the patient to deactivate and then on Settings. Click on Deactivate and type the reason for deactivation that will be visible on

Changelog

Population Health Reports

We love building new reports and creating new ways of sharing data collected in our platform. Our newest series of reports are our Population Health Reports that are divided in 3 sections:  1. Our Population Averages Report will display the average of all patient vitals across the entire patient population

Changelog

Dexcom Integration Update

We have an update on our Dexcom Integration. Occasionally, patients can be disconnected by Dexcom due to a change in the patient’s username or password. On the Patient dashboard, you’ll find a list of patients that need to be reconnected to Dexcom by following the same process to

Changelog

Charm EHR bidirectional SMS

Our last development is the Charm bidirectional SMS feature that uses Charm’s SMS capabilities and integrates into the patient’s profile while displaying messages on CCN and in Charm.  Here’s a short video of how it works:

Changelog

We made it easier to download patient documents and data

We’re always looking for ways to simplify your workflow, and we’re thrilled to introduce our latest update. Now, you can directly download Vitals and Billing reports from a patient’s dashboard! Let’s walk you through it. 1. Navigate to ‘Patients’ in the main menu, and select a

Changelog

View Device Orders in Onboarding Workflow

CCNs platform is all about improving efficiency through time savings. Now you can quickly see device orders for specific patients on the onboarding workflow without needing to navigate to the orders view. This is really useful for care team members reaching out to newly enrolled patients as they have a

Changelog

Sticky Notes Component

It’s the simple things in life (and technology) that make all the difference. The majority of patients enrolled in an RPM program are monitoring one vital sign – blood pressure, blood glucose, weight, oxygen saturation, or temperature. While we do have simple reports to show multiple patient vitals in one

Changelog

Quick Copy Readings & Statistics

Our integrations with EHRs such as CharmHealth, AthenaHealth, PointClickCare, etc. are great for automatically syncing data between your Remote Patient Monitoring platform and EHR. At times our partners just wanted a quick way to copy/paste key information – perhaps for documenting a Progress Note in an external platform. Now you

Changelog

Min / Max on reading charts.

Today we have a quick update on new actionable numbers providers and their teams have at their fingertips on vitals charts. The quick view charts have always shown patient averages over a specified time period when it comes to vitals such as average systolic blood pressure, average number of readings

Changelog

Table View of Readings

You can now view a table of the latest readings as selected in the #of days, weeks, months filter.

Changelog

EHR Integrated RPM

In this post our goal is to provide a brief overview of Remote Patient Monitoring (RPM).  Let’s explore the recent technology changes that have made it easier than ever to run a successful RPM program, while touching on why an integration with an EHR such as Charm Health is